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Privacy Policy.

How Scale Planet collects, uses, and protects your personal information.

Last updated: January 2026 Version 2.0

Scale Planet ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

01

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and shipping address when you contact us or subscribe to our newsletter.
  • Usage Data: Information about how you interact with our website.
  • Cookies: We use cookies to improve your browsing experience and analyse website traffic.
02

How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support
  • Send you promotional emails and updates about our products
  • Improve our website and services based on user feedback
  • Process your orders and provide shipping updates
03

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only:

  • With shipping partners to fulfill your orders
  • When required by law or to protect our rights
  • With your explicit consent
04

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

05

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences in your browser settings. Disabling cookies may affect some website functionality.

06

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

07

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Correct or update your personal information
  • Request deletion of your personal information
  • Opt-out of marketing communications
08

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Questions About Privacy?

Reach out to our team — we respond to all privacy inquiries within 48 hours.

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